Showing posts with label Customer 360. Show all posts
Showing posts with label Customer 360. Show all posts

Monday, November 2, 2015

RETAILPRO AND MAGENTO INTEGRATION


RETAIL PRO and MAGENTO INTEGRATION?? We just done that.
Product Catalogue, Stock, Order, Customer and Logistics sync for multi-channel scenarios.
 
  1. Catalogue Management - Simple and Configurable products:
  2. Promotion Management - Any discounts/offers on Retail Pro for the web store should get updated on Magento.
  3. Inventory View - Stock levels from the stores and warehouse should be updated on the magento on a near real time basis. (Single View of Inventory)
  4. Notifications & order acceptance at store level & warehouse level
  5. Order allocation- Orders to be allocated on availability and location
  6. Loyalty - Customers Registration Centralised. Redeem loyalty points across online and offline channels. (Customer 360)
  7. Invoicing & shipping - Order status and shipping updates from Retail pro and the customer
Speak to us – sales@theretailinsights.com || skype - retailinsights || www.theretailinsights.com
 
 
 
 
 
 
 

     
     

    Tuesday, October 6, 2015

    Digital Commerce 2.0

    How we help large business houses to accelerate growth thru digital innovation

    1. Sell and Fullfill

    2. Product Catalogue Managment

    3. Market Place Integration

    4. Customer Engagement

    5. ERP Integrations

     
    sales@theretailinsights.com || skype - retailinsights

    Wednesday, August 5, 2015

    Real Time Issue Tracking, Notifications and On-Time Resolutions - Omni Channel Customer Care

    How we developed doorstep customer care service to large white goods retailer?
    Real Time Issue Tracking, Notifications and On-Time Resolutions
     
    * Google and SMS Notfications
    * Door Pickup Schedules
    * Delivery Schedules
    * Notification on Service Requests
    * Payment Gateway
    * Escalation and Chat History 
    sales@retailinsights.com || skype - retailinsights